Once the request form has been completed, how long will it take to receive an answer?

You will receive immediate notification that your request has been received. If the item or service is already on our donated list, you will get the referral within 5 working days. If the request involves a group event, the referral may take up to a month to arrange. If the item or service is not currently available, FTSG will make every best effort to locate a donor, but cannot guarantee success within a given period.


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